Terms and Conditions

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Welcome to Truecoat Paints

By visiting and making purchases from Truecoat Paints’ store, you acknowledge that you are bound by the terms and conditions of a legal agreement between yourself and Truecoat Paints.

This document serves as a comprehensive guide to the structure and content of our agreement. It is essential to note that, unless explicitly amended or superseded in writing by Truecoat Paints, your agreement with Truecoat Paints will invariably incorporate, at the very least, the terms and conditions articulated in this document. For the sake of clarity, these fundamental terms are hereinafter referred to as the ‘General Terms’.

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Accepting the terms


Prior to making any purchases, you must carefully review and explicitly agree to these terms and conditions. Please note that failure to accept these terms will result in your inability to access or utilize our services. Your acceptance of these terms may be demonstrated through one of the following methods: (i) completing a transaction or (ii) verbally confirming your agreement to these terms when making a purchase.

Please be advised that you are not authorized to make purchases or accept these terms if: (a) you have not attained the age of majority and lack the capacity to form a binding contract with Truecoat Paints; or (b) you are otherwise prohibited from receiving our products or services under applicable laws and regulations.

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Important Notice


As authorized sellers of high-quality paint products, we guarantee the authenticity of all items sold through Truecoat Paints. In the event of after-sales concerns, installation requirements, or warranty/guarantee claims, kindly contact the respective brands’ customer support teams. We will provide complimentary assistance with product registration, ensuring a smooth and hassle-free experience.

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Your account security and purchases


While we do not require online accounts for in-store purchases, it is your responsibility to keep track of any receipts, invoices, or transaction details related to your purchases. If you become aware of any issues with your transaction, product, or account, you must inform Truecoat Paints immediately to resolve any concerns.

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Advertisements


From time to time, Truecoat Paints may feature special promotions and advertisements in-store. These may include discounts, sales events, or new product information. By visiting our store, you agree to the potential exposure to these promotional materials.

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Trademarks


Truecoat Paints is our trademark and service mark. All other trademarks, product names, company names, and logos appearing in-store or on marketing materials are the property of their respective owners.

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Extended Warranty and Protection


The extended warranty and protection is applicable only for selected paint products and services at an additional cost. Claims for warranty protection will be subject to the discretion of the company and the terms provided at the time of purchase.